Refunds and returns

Return Policy

Like many retailers, we guarantee our products; if an item hasn’t met your expectations, you can send it back. Simply return the item for exchange, refund, repair, or credit. We have a returns form specifically for this purpose.

If you have any questions about our refund and return policy, please, email us at admin@thtss.co.uk.

Returns, refunds and Exchanges

You can return any product to us for a full refund for any reason as long the product is in its original packaging and has not been used. If you have purchased the wrong item we are happy to exchange the item for you.

No refund or exchange will be given until we have recieved the returned item.

The Hot Tubs Superstore is the on-line trading name of Bluewave Spas Ltd | Copyright © 2012 Bluewave Spas Ltd | All Rights Reserved | Bluewave Spas is a limited company registered in England and Wales | Registered number: 06197487.
Registered office : BLUE WAVE SPAS LTD, BECKETT HOUSE, SOVEREIGN COURT WYREFIELDS, POULTON INDUSTRIAL ESTATE, POULTON-LE-FYLDE, LANCASHIRE, ENGLAND, FY6 8JX
Company No. 06197487 Showroom and office: Unit 4-5 Trident Business Centre Amy Johnson Way Blackpool FY4 2RP | VAT no. 900 3586 51
Administration email : admin@thtss.co.uk